Dear Bob,
When planning a remodeling project, even if it's a small one, the thought of all the hassle you might have to go through can almost be enough to make you abandon a project. When I walked into Robinson, I was really excited about all the different products you had to offer. All your employees were so polite and helpful without being overbearing.
You, personally, were more than helpful and incredibly patient with my searching for just what I needed. You were great at showing me products that were what I was looking for and what I could afford. Delivery of the products was timely and your delivery person was courteous. In this day of people asking "what's customer service?" they only need to go to your showroom to find out.
I wouldn't buy bathroom products anywhere else and if I hear of anyone thinking of remodeling their bathroom, I can confidently refer them to Robinson. Thank you for an incredibly easy and wonderfully pleasant experience. My bathroom looks great!
Sincerely,
Pat from Massachusetts
Gentlemen:
I am writing to you regarding "The Bath Splash Showroom" that you have at the above referenced site.
My wife and I, both recently retired, undertook a major remodeling of our home. We remodeled one bathroom and added two new bathrooms. After shopping around for several weeks, we found that the product selection and PRICE found in the showroom was unmatched. The help we received from the showroom staff in the design, product selection, and follow-up was oustanding. Not only did we find your staff to be very knowledgeable about all of the the products that you have available but they all took the time to fully explain each of the products so that we could make an informed decision. In addition, we had a few minor problems with some of the merchandise that had been damaged in shipping. The staff took immediate steps to correct the problem and replacement articles were shipped directly to us at no additional cost.
We will and already have recommended "The Bath Splash Showroom" at Robinson Supply Company to our friends, neighbors and relatives. In this day and age, it is very difficult to find a company with personnel that really care. The showroom has achieved this goal.
From Very Satisfied Customers,
Ed and Christine
Wareham, Massachusetts
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